Curbside Pickup appointments are available Monday - Thursday from 9:15am - 8pm and Friday - Saturday from 9:15am - 4pm on days that the Library is open.

Here's the procedure:

• Fill out this form to let us know what books, DVDs, etc. you like, and what days and times work best for you to pick them up.  Please allow some time for our staff to work on your request.  Turnaround time for requests during normal business hours can take 24-48 hours depending upon staffing and the level of detail involved in your requests.

CURBSIDE PICKUP SELECTION FORM

• We'll pull books, etc. based upon your preferences.  If you request a specific item and we do not have it, our librarian staff will place a hold on that specific item and/or do their best to find some alternate materials for you.  Please note: If you are looking for a newer title, please place a hold in the Online Library Catalog.
• We'll call you to give you a day/time to pick up the material.
• Your material will be placed in a bag (along with a date due slip) and set either on a table in our east parking lot (by the Book Drop/Church) or in our lobby with your initials and the last four digits of your phone number as well as your pickup date and time marked on the bag.
• Please come at your designated time and pick your selections up!
   

Now, to answer some questions you may have:

How long does it typically take to fill my curbside request?
The normal turnaround time to fill a request can be 24-48 hours.  Please allow our staff some time to work on your request.  If your request is time sensitive or if you are specifically requesting new materials, please give us a call during normal business hours: Monday - Thursday between 9:30am and 9pm and Friday - Saturday between 9:30am and 5pm.  Please call 516-766-2360, dial 0 for the Front Desk or 4 for the Information Desk.
 

Can I get a specific item?
It’s possible!  Please ask for a specific title and if we have it, we'll be happy to check it out for you!  At any given time, many materials (especially newer ones) may either be checked out or in quarantine but the Nassau Library System's interloan system is up and running so we can get items from another library if necessary.  Please provide some alternate suggestions just in case we do not have exactly what you're looking for.


Can I continue to place holds in the Online Library Catalog?
Yes!  If you are looking for a newer title, or any title, please place that hold!


When I place a hold in the Online Library Catalog, will I be notified by the Library when it comes in?
Yes, you will.  Even though the Nassau Library System has started sending out notices, staff will be getting in touch with you to set up a curbside pickup appointment.  We wouldn't want you to show up without your materials being ready for you to pick up!
 

I know someone who doesn't have internet access. How can they order materials?
You may call the Library Monday - Thursday between 9:30am and 9pm and Friday - Saturday between 9:30am and 5pm.  Please call 516-766-2360, dial 0 for the Front Desk or 4 for the Information Desk.
 

Are the materials safe?
The American Library Association recommends, based on CDC guidelines, that we quarantine all material for 48 hours before lending them out.  The Nassau Library System is recommending 72 hours.  We are quarantining all returned library material for a minimum of ONE WEEK which is far in excess of even the most cautious of recommendations.
 

I want a book!  Maybe 3 books!  And a DVD!  And a CD!  And an audiobook!  How long can I keep them for?
A receipt will be included with your materials showing their due dates.  If you need to hold on to an item for a little bit longer, that's ok.  We are not charging fines at this time.  If you have any questions regarding due dates, please call us during library hours or email us.
 

What about the materials I have currently checked out?
Our Book Drop continues to be open Monday - Thursday 9am - 9pm and Friday - Saturday 9am - 5pm.  If you would like to return your library materials, please feel free to do so!  All fines are waived and will continue to be for the foreseeable future but please try and return items when you are finished with them so they can move on to their next destination!
 

So I have some more questions, what should I do?
You can either chat with a librarian on our website during normal business hours (return to our homepage and look for the bubble in the lower right corner!) or you can call the library (516-766-2360, option 0 for the Front Desk or option 4 for the Information Desk) or email us and we'll be happy to answer them.  We know we can count on your patience and support!